SERVICES PROVIDED TO
WI-FI NETWORK OPERATORS

SERVICES PROVIDED TO Wi-Fi network OPERATORS

We offer a range of services to maximise the Client's return on investment in the Wi-Fi infrastructure, providing a range of rich insights, measuring customer behaviour, customer experience and asset performance. Some of the services we offer are:

• Wi-Fi network and location engine performance audit to ascertain the robustness of the location data
• Processing and cleaning of the location data
• Presence detection
• Segmenting customers by itinerary
• Heat mapping of dwell time or customer routes
• Staff availability
• Queue management for services e.g. checkouts.

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Compliance audit

We have developed a compliance audit solution that measures the performance of a location engine deployment, to assess the robustness of the data it generates as a basis for location based services and advanced analytics.

We identify errors in the configuration and performance that may have an adverse impact on both the user experience and the quality of location data being collected and available for processing.

The solution identifies the issues and highlights potential solutions and communicates this information to the installation partner and the Technology Partner, if appropriate.